Privacy Policy
How we handle information submitted through this website.
Legal
Last updated: August 2026
What We Collect
When you use the contact form on this site, we collect the information you provide: your name, email address, phone number, and any message you write. If you schedule an appointment through our online booking system, that booking is handled directly by our scheduling provider under its own privacy practices.
Like most websites, we also use Google Analytics to understand general traffic patterns (pages visited, how people found the site) — this data is aggregated and not used to identify you individually.
Please Don't Send Health Information Through the Contact Form
Our contact form is for general questions only. We ask that you not include personal health information in a message sent through this website — specific details about your condition are best discussed directly during an appointment, over the phone, or through your secure patient portal account.
How We Use What We Collect
Information submitted through the contact form is used to respond to your inquiry, and is added to our patient relationship system so we can follow up about scheduling. We do not sell or rent your information to third parties.
Third-Party Services
This site uses a small number of third-party services to operate: Google Analytics (site traffic), EmailJS (sending email replies), YouTube (embedded videos), and Google Maps (the location embed on our homepage). Each of these providers has its own privacy policy governing how it handles data.
The Patient Portal
Our patient portal is a separate, password-protected system used for active patients' exercise programs and care information. It operates under its own access controls, distinct from this public website.
Your Rights
If you'd like to know what information we have on file for you, or would like it corrected or deleted, contact us using the information below and we'll be happy to help.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision.
Contact Us
Questions about this policy can be sent to info@valleyptandsport.com or by calling (540) 208-0838.